Downed Trees

What to do when a branch drops?

Small branches can easily be placed in the green waste container. It is helpful to the City for residents to put small branches in the green waste container. This allows staff to focus on larger higher priority tasks.

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Medium branches may not fit in the green waste container but are not necessarily an emergency. Medium size branches can easily be pulled to the side to allow for pedestrian and vehicle travel. Call Community Services at the phone number below. Community Services will pick up the branch as time allows.

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Large branches that are blocking the street, sidewalk, or on private property that cannot be easily moved call Community Services immediately.

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Helpful information when reporting a branch down:

  • Location. the more details or exact address the better.
  • Contact information. In case follow-up is necessary.
  • Is the tree blocking the right-of-way (i.e. sidewalk, street)?
  • Is anyone injured or is there property damage?
  • Can it be moved by one person?
  • Size of the branch including length and diameter. If exact measurements are not available use common objects to describe.
    • Examples
      • About the length of a bus and diameter of a beach ball.
      • About the size of a baseball bat.
      • About 12’ in length and the diameter of my arm.

Providing as many details as possible is helpful in deploying the appropriate response. Not all downed branches will be taken care of immediately. Community Services will prioritize response by the information that is given.

Contact Community Services for further information or to report a branch down at (909) 399-5431.